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INSTALLATION PROCESS

Choosing the right installation company for your impact windows and doors is a very important decision. Hurricane protection products help to protect you in the event of a storm only when the job is done correctly. In order to better serve our new and existing clients, we have detailed the entire sales and installation process below.


Steps 1

Research each hurricane window installation company and receive quotes


We are an open book when it comes to our impact window and door installations. When you first contact Smart Replace Corp we will take preliminary measurements of your windows and doors and will thoroughly explains our products to you. We often show you actual samples of the windows in order for you to make decisions on certain brands and custom options during this process. If you are collecting multiple quotes, we encourage you to check that installer's licenses and insurance are up to date in the installation county (such as Broward or Palm Beach).

 

 

Step 2

Choose an impact window installation company


When you are ready to make the decision to invest in impact windows, contact the company and sign the contract. A deposit is usually required at this time. If you have found a better price from an alternate quote, we encourage you to speak to us about our price match guarantee (terms & conditions apply). After signing the contract, a company representative (rep) will contact you within 72 hours to make arrangements to take precise measurements and explain how your job will be carried out.

 

 

Step 3

Permit application (and HOA approval if needed)


After our rep has taken all of the final measurements, we will be submitting a permit application on your behalf to all necessary parties. We have a strong relationship with many of the governing bodies, and are often complimented by the inspectors on a job well done. Our goal is to make this process as seamless as possible. Note that any permit fees are typically in addition to the impact window quote. A rough cost estimate may be obtained directly from the city, county, and HOA (if applicable).

 

 

Step 4

Your hurricane impact windows and doors are ordered


After the permit application has been submitted, we will go ahead and order the hurricane impact windows and doors required for your installation (along with any additional materials needed).

 

 

Step 5

The products are received from our manufacturers.


Once we receive the impact windows from the factory, we will schedule an installation date with you. Note that due to the weather in South Florida, installation dates may need to be adjusted. We do not want any damage to occur due to strong winds or rain during the installation process.

 

 

Step 6

The Hurricane Window Installation begins.


Our expert installation team will arrive along with the impact window products. We will commence covering your furniture and moving anything necessary to protect your home from damage and excess dust and debris.
The installation team starts by removing the old windows and preparing the opening. During the old window disassembly, the glass is removed from the frames first to reduce stucco and drywall damage. The opening is cleaned and inspected. If new wood bucks are necessary in order to comply with Code requirements they will be installed.
A new hurricane impact window dry fit takes place to ensure proper hurricane window placement. The installers will then apply sealant to the opening and place the new window into the location.
At this time the window is leveled and set to be secured to the home. The window is secured by ¼ x 3 ¼ inch tapcons that attach through the window framing (BUCK) and penetrate the structure of your window opening. All sill screws are sealed.
Impact windows are secured by drilling into the concrete or structural wood framing and essentially become part of the structure of your home making it virtually impossible to be pushed in or pulled out. After all the tapcons are installed the window is double checked for proper level and operation. At this time the window is sealed both inside and outside by the highest quality sealant to avoid any water penetration for many years to come.


 

Step 7

Homeowner Walkthrough


Upon completion of your installation a company representative will return to your home and thoroughly inspect each and every window to insure that the job has been installed to Smart Replace Corp quality guidelines. The representative will ensure all hurricane impact windows and doors have been properly sealed, all exterior stucco and interior drywall is in its original condition, and that your home and new windows are free from debris and functioning properly. We will ask for final payment at this point.
A walk of the installation area is then completed with the homeowner to ensure satisfaction.


 

Step 8

Final Inspection from Governing Bodies (Permit Completion & Close)


After the representative’s inspection and homeowner approval, Smart Replace Corp will contact the building department to schedule a final inspection on your behalf. This hurricane window inspection is completed with the homeowner, company representative and city inspector in order to close the open job permits. The inspector will refer to the permit package provided to the homeowner by Smart Replace Corp, and will inspect each hurricane impact window and door opening to ensure that it meet the code requirements.
The inspector will then provide the homeowner with a pass or fail grade. If the inspection passes, the permit is closed and the installation job is complete. In the event of a failed grade, the inspector will provide additional installation requirements to the homeowner. Although this is a rare occurrence, it does sometimes happen and we are dedicated to making the installation correct in a timely manner with minimal inconvenience to the homeowner. We are committed to customer satisfaction and will do everything necessary to make it right.

 

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